Throughout history the people who made the most difference, changed the world, brought about innovation, social expansion and created everything we take for granted today were loved and hated. Consider Microsoft, undeniably the most influential company in history in terms of computers and software used by hundreds of millions of people worldwide. Chances are you are reading this Blog on a computer using Microsoft Windows or Microsoft Internet Explorer and sent email using Microsoft Outlook or Exchange today.
Do a quick search for the term ‘Microsoft Sucks’ and 42,200,000 (over 42 million) search results are displayed starting out with a website dedicated to ‘Why Microsoft Sucks’. To date the Microsoft Office is the # 1 selling office productivity software in the world, Internet Explorer is used by 98% of all businesses and still there are more than 42 million results about ‘Microsoft Sucks’. Can anyone name the company that created Open Office, the free ‘imitation’ of Microsoft Office that has been around since 1999? The company does not come to mind, they now offer Open Office in more than 80 languages worldwide but nobody knows who they are because it is just a cheap imitation of Microsoft Office who came first and dominated the market (Sun Micrososystems developed Open Office).
Next think about what Susan B. Anthony went through in her quest for Women’s Suffrage (the 19th Amendment, right to vote) being arrested by the US Marshall Service, jailed numerous times, expelled from her Union, called a ‘harlot’, ‘unpatriotic’ and many worse things. She stood up for what she believed in, what was right and equal for all people and changed the world. In her time she was hated by most men and a significant portion of the female population for pointing out inequities in society and dedicating herself to changing them. Move on to one of the most well loved and most popular leaders in history with a 98% popularity rating in his country, Adolf Hitler.
As unlikely as it sounds, Hitler was extremely popular throughout Germany at the start of his power and throughout the initial war. Hitler utilized the emotions of the German people who felt they had been oppressed and taken advantage of after World War I using national pride, promise of change and most significantly propaganda to influence Germany to follow him. This technique has been used throughout history by scandalous people or companies to sway others to their views when they were unable to obtain influence or compete through legitimate means.
Ask yourself how is it that companies that have done so much to improve and influence our lives are so hated by so many or women like Susan B. Anthony that dedicated their lives to helping others obtain a fair vote in society could be so despised? Neither history or any of us remember the people who never made a difference or caused any ‘waves’. The companies and people who take the initiative, put themselves at risk, create change and influence life or business as we know it are the ones everyone loves, or loves to hate. When I officially started my business back in 1995 I made little difference, nobody knew who I was or heard of Builder Consulting and life was easy.
Move forward 15 years and hundreds of websites later to where Builder Consulting has been recognized as the Best Place to Work by the Business Journal twice, received 119 local and national ‘Best Website’ awards, created the industries first content management system (BuilderAdmin.com), presented hundreds of educational classes worldwide and still conducts business without a single salesperson needed. Last week alone six ‘hate emails’ from the owner of a company that started up in the same city 8 years after Builder Consulting using a name that is eerily similar to ours. The week before an email was forwarded from someone in Tulsa stating they were told ‘Robert Jackson is slimy’ (really…I take showers daily) and last month a company in Texas became a customer after another website company told him ‘watch out for Builder Consulting’ prompting him to research our company and become a customer.
Success, we finally made it! Builder Consulting has changed the way the industry markets online, created the websites, software and solutions others are now trying to imitate and continues to be years ahead of the herd. Customers love us for the success and solutions and other companies hate that they cannot compete no matter how many bad things they say!
The people and companies that make the most difference are those we all know, love, like or love to hate (TMZ is one of the top rated shows). You or your business has made it, you know your a success when the same happens to you!
What similar experiences have you had, did you notice an increase in this type of desperate activity as the economy slowed?
BuilderConsulting.com – Building Better Websites & Technology Solutions since 1995